Question 1

What is soft washing, and why do you use it on houses?

Accepted Answer

Soft washing uses low pressure — about the strength of a garden hose — with a detergent mix that kills algae, mold, and mildew at the root. High pressure on stucco and painted surfaces can crack finishes and force water where it does not belong. Soft washing cleans deeper and the results last longer, because the growth is dead, not just blasted off the surface.

Question 2

Will pressure washing damage my driveway or pavers?

Accepted Answer

Not when it is done right. We use a surface cleaner — a walk-behind attachment that keeps the spray at a consistent height and pressure — instead of wanding everything by hand. That means even cleaning with no zebra striping and no etched lines in the concrete. On pavers we adjust pressure so joint sand stays where it belongs, and we will tell you if your joints need re-sanding or sealing afterward.

Question 3

Are you licensed and insured?

Accepted Answer

Yes. Rinse Assured carries general liability insurance, and we are happy to provide a certificate of insurance before we start — most HOAs and property managers ask for one, and we have it ready.

Question 4

Are my plants and pets safe during a wash?

Accepted Answer

Yes. We pre-soak your landscaping with fresh water before we start, keep it rinsed while we work, and rinse everything again when we finish. Delicate plants get covered. Keep pets inside while we are on site, and everything is back to normal the same day.

Question 5

How often should I have my home washed in South Florida?

Accepted Answer

More often than up north — our humidity, rain, and warmth grow algae year-round. Most Palm Beach County homes look their best with a house wash every 12 months and a driveway cleaning once a year. If your home backs up to a lake or preserve, the shady side usually needs attention sooner.

Question 6

I got an HOA violation letter. How fast can you help?

Accepted Answer

Quickly — this is one of the most common calls we get. Send us a photo of the letter and your address, and we will schedule within your compliance window. After the job we send you before-and-after photos you can forward to the board, so the violation gets closed the first time.

Question 7

Can you remove rust stains from my driveway?

Accepted Answer

Usually, yes. Those orange trails almost always come from irrigation running on well water. Regular pressure washing will not touch them — they need a dedicated rust remover applied by hand, then neutralized. We also treat the cause: adjusting sprinkler overspray so the stain does not come straight back.

Question 8

Do I need to be home during the service?

Accepted Answer

No. As long as we can reach an outdoor spigot and the areas being cleaned, you can go about your day. We text you when we are on the way, and you get photos of the finished work the same day.

Question 9

How do I get a price?

Accepted Answer

Two ways. Use the instant estimate on this site to see a realistic range in about thirty seconds — no phone number required. When you are ready, send the quote form with a few photos, and we confirm a firm price, usually the same day. No pressure, no surprise add-ons on the invoice.

Question 10

Do you clean screen enclosures, fences, and gutters?

Accepted Answer

Yes — screen enclosures and pool cages, vinyl and wood fences, gutter interiors, and gutter faces (those gray tiger stripes wipe right off with the correct detergent). If it is outside and it is dirty, ask us.

Ask us anything. We answer straight.

Methods & surfaces

The basics

Safety & your property

Still wondering about something?